Monday | 9 March 2026 | Reg No- 06
If the DVR keeps rebooting, you may have installed incompatible firmware. You will need to contact ZOSI support with a screenshot of your System Info page to find a "rollback" firmware file.
: Avoid using Microsoft Edge to download, as it may incorrectly convert the file into a text format. Use a different browser like Chrome or Firefox. Zosi Help Center Support How to Upgrade Your NVR Unplug the power supply and the mouse from the NVR. Insert the prepared USB drive into the NVR's USB port.
Locate the model number on the label at the bottom of your NVR. If lost, go to Main Menu > Information > System to verify your hardware version.
If the DVR keeps rebooting, you may have installed incompatible firmware. You will need to contact ZOSI support with a screenshot of your System Info page to find a "rollback" firmware file.
: Avoid using Microsoft Edge to download, as it may incorrectly convert the file into a text format. Use a different browser like Chrome or Firefox. Zosi Help Center Support How to Upgrade Your NVR Unplug the power supply and the mouse from the NVR. Insert the prepared USB drive into the NVR's USB port.
Locate the model number on the label at the bottom of your NVR. If lost, go to Main Menu > Information > System to verify your hardware version.
