Since no official site exists, use these community-vetted sources:
: Used to check the state of connected units prior to full BMS integration. Useful Post & Tips d-bacs setup-tool download
| Error Message | Most Likely Cause | Solution | |---------------|-------------------|----------| | “Setup cannot continue – missing MSVCR120.dll” | Missing Visual C++ Redistributable | Install the latest VC++ runtime (2015-2022) from Microsoft. | | “Driver installation failed (Code 52)” | Windows driver signature enforcement | Reboot Windows, disable signature enforcement (Shift + Restart → Troubleshoot → Startup Settings → Disable driver signature enforcement). | | “No devices found after scan” | Wrong COM port or baud rate | Check physical connections. Cycle DIP switch for baud rate. Use a BACnet scanner like Yabe to verify network health. | | “Database version mismatch” | Tool version older than controller firmware | Download the newest setup tool version or downgrade controller firmware. | | “License expired” | Trial period ended (30 days) | Purchase a license key from the distributor or request an extension for evaluation. | Since no official site exists, use these community-vetted