Cadworx Splm Error 7502 //top\\ -
recommends reviewing the detailed error description generated after clicking "OK" on the error dialog to provide more specific diagnostic data. Do you need help configuring the SPLM server name or checking your firewall settings to allow license traffic?
Remote users on VPN often see Error 7502 because the license check-out times out. SPLM is sensitive to latency > 50ms. Borrow a license offline before leaving the office, or ask your IT team to increase the SPLM timeout value in the registry:
If these steps don't clear the 7502 error, your license file might be corrupted or tied to an old machine ID. You can find more detailed documentation on the Hexagon Smart Licensing Help page or contact Hexagon Support for a key reset. Always keep a record of your Machine ID Computer Name
On the machine acting as the SPLM license server:
After making changes, fully restart the application to trigger a fresh license check. 2. Check Firewall and Network Access
: If everything looks correct, try toggling the "Select License Machine" option again to refresh the connection. 2. Check Service Status
On the License Server:
The occurs when the software is unable to read data from the SmartPlant License Manager (SPLM) server. Essentially, your computer and the license server aren't communicating correctly.
recommends reviewing the detailed error description generated after clicking "OK" on the error dialog to provide more specific diagnostic data. Do you need help configuring the SPLM server name or checking your firewall settings to allow license traffic?
Remote users on VPN often see Error 7502 because the license check-out times out. SPLM is sensitive to latency > 50ms. Borrow a license offline before leaving the office, or ask your IT team to increase the SPLM timeout value in the registry:
If these steps don't clear the 7502 error, your license file might be corrupted or tied to an old machine ID. You can find more detailed documentation on the Hexagon Smart Licensing Help page or contact Hexagon Support for a key reset. Always keep a record of your Machine ID Computer Name
On the machine acting as the SPLM license server:
After making changes, fully restart the application to trigger a fresh license check. 2. Check Firewall and Network Access
: If everything looks correct, try toggling the "Select License Machine" option again to refresh the connection. 2. Check Service Status
On the License Server:
The occurs when the software is unable to read data from the SmartPlant License Manager (SPLM) server. Essentially, your computer and the license server aren't communicating correctly.
